My business is appointment-based. When you schedule an appointment with me, I must make sure that I am there for you. I ask that you extend the same courtesy to me.


I do realize that occasionally, real life intrudes on previously laid plans. For that reason, it is my policy to give each client a second chance the first time they cancel an appointment with less than 24 hours notice.


However, the second time a client cancels with less than 24 hours notice, a $30.00 fee will be charged to their next appointment. 


If you'd like to re-schedule a confirmed appointment just let me know with at least 24 hours notice by calling or texting 214-578-2483 

That way I can rearrange my schedule and schedule another client


Thank you for understanding!


Carolen G. 


If you would like to schedule an appointment online please visit  This will take you to a sign-in page where you will be asked to make an online I.D. and set up a password. 

No Children Please

Our goal is to provide a relaxing and pampering service for each and every client. Due to the salon being a private salon suite, there is not room for children during your appointment unless they are also receiving a service.  Once you have booked your appointment please make arrangements for childcare. We do understand that sometimes life gets in the way, babysitters cant make it, etc. Please give us a heads up so we can try to have a little extra time, however, when bringing a child it also adds additional time to your appointment, which may be charged at $30 per 30 minutes









Privacy Policy

We collect basic information for the salons purpose ONLY. Your information will not be shared with third parties.


Returned Check Fee

There will be a $15.00 fee for all returned checks.


No Show Appointments

Your appointment will be held for 15 minutes. If you do not show, you will have to rebook. Two no shows qualifies for services to be refused or your stylist may require a 50% deposit of your total services to hold that appointment spot for you. This includes consultation appointments.



We recommend that you pre-book your next appointment prior to leaving the salon to ensure you get the day and time of your choice. You will always receive a text, email or phone call to remind you of your appointment 3 days prior. On average Saturday's and evenings book out a month in advance .



The following payments are accepted: Visa, Mastercard, Discover, American Express, Personal Check and Cash. 

Carolen Gray Salon 

1900 Preston Road  Suite 345 

Room #3

Plano, TX 75093


Call/Text:  214-578-2483 


email :



      or go online and set your appointment



(Closed Sunday/Monday)


Tuesday & Thursday 7 am - 3pm 

Wednesday 12 pm - 8 pm 

Friday & Saturday 9am -6pm 


If you need an appointment for a time not listed here please call us and we will see if we are  available for the appointment time you would like.

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